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Free delivery on orders over ৳3,000
[CLIENT TO CONFIRM] The date this version takes effect, shown here as a full date such as 1 October 2026, and updated whenever the text changes.
We deliver across Bangladesh through our courier partners. At checkout you choose one of two delivery areas, and your district decides which one applies:
Checkout accepts Inside Dhaka only for addresses in Dhaka district, so the delivery charge you see before placing your order is the charge you pay.
[CLIENT TO CONFIRM] The courier partners used, the exact list of areas in Dhaka district that count as Inside Dhaka, and any areas that cannot be delivered to.
| Delivery area | Charge | Estimated delivery |
|---|---|---|
| Inside Dhaka | ৳100 | Same day to 24 hours |
| Outside Dhaka | ৳120 | 24 to 72 hours |
Delivery is free when the items in your order add up to ৳3,000 or more, before any coupon discount.
The delivery charge is added to your order total at checkout as soon as you choose your area — we never guess it and change it later. Some coupons also give free delivery; the checkout summary shows when one applies.
Delivery times are estimates and are counted from when your order is confirmed, not from when it is placed. Orders with an advance are confirmed once we have verified the payment. Weather, strikes and public holidays can add a day or two.
[CLIENT TO CONFIRM] The delivery windows in this table, the daily cut-off time for same-day delivery inside Dhaka, and whether deliveries run on Fridays and public holidays.
To confirm a cash on delivery order, you send an advance of ৳150 by bKash, Nagad, Rocket or bank transfer, and pay the rest in cash to the courier when your parcel arrives.
Cash on delivery is available on orders up to ৳2,500. Larger orders are paid in full in advance.
You can also pay the whole amount in advance, in which case there is nothing to pay at the door.
When you pay in advance — an advance or the full amount — your order shows as “Payment reviewing” while we check the transaction ID against our statement, and your items are held for 16 minutes. How verification works is explained in our terms and conditions.
Neither we nor our couriers will ever ask for your wallet PIN or an OTP to deliver a parcel.
If the courier cannot reach you or no one is available to receive the parcel, they will try to contact you again. If delivery still fails, the parcel is returned to us and we will call you to arrange what happens next.
[CLIENT TO CONFIRM] How many delivery attempts the courier makes, whether a re-delivery charge applies after a failed attempt, and what happens to the advance when a parcel is returned undelivered.
Go to Track an order and enter your order number — it starts with AA- and is shown on your confirmation page and in your order email — together with the last 4 digits of the phone number you ordered with. You do not need an account.
Each step your order passes through appears there with the date and time:
Orders with no advance show “Awaiting confirmation call” until we have called you to confirm them.
Questions about a delivery are welcome. You can reach Aroma Avenue here: